Testimonials

My daughter called D&R to service her A/C, which was not cooling. She was able to obtain an appointment promptly despite the heat wave that Portland was experiencing. The service technician, Paul, assessed that the compressor needed to be replaced. He gave an approximate price, but noted that the system was 30 years old, and suggested that replacing the A/C system with a new unit would provide better value. I was wary of a bait & switch tactic, but his reasoning made sense. Since the furnace was also 30 years old, we discussed the pros and cons of replacing both units with Janet, the installation manager at D&R. Although this was obviously additional business for the company, she was not "pushy", and gave honest answers to our questions. Her estimate for the work was slightly less than another bid, but she was still able to provide an additional discount. It took approximately a week to order the units. Installation required 2 days, and the crew did a good job. An existing duct was damaged in the process, but they replaced it at no charge. It was about 2 weeks between the initial call for service and the completed installation. We were impressed by the professionalism attentiveness of the entire team at D&R, and recommend them highly.

Working with D&R was a breeze my first contact was Janet and let me tell you she was top notch in explaining everything and how it would go. She was able to get me a same day appt for a quote for a new AC, which is by far the best quote I got by a few thousand dollars. I had Juan and Dakota at my house for the install starting with Juan he was pleasant to work with was very good at explaining things and very honest. Dakota was also pleasant he had to re do some of my furnace and he did a fantastic job and they were both very professional. They cleaned up everything when they were done. You couldn’t even tell they had been there! I highly recommend for any furnace/AC work you give them a call!

Hunter was great! Very professional, polite and knowledgeable. Got our air conditioner cooling again !!!

D&R recently installed a furnace in my previous home and a furnace and AC in my current home. It has been a pleasure working with them. They are responsive, attentive, dependable, knowledgeable, and their installations and service are reasonably priced.

I have replaced my old AC unit with brand new one from D&R Heating and Air. They did awesome job removing old unit and installing the new one in a single day. The price quote was very reasonable compared to others. Technicians were all very professional, nice and kind. I am super satisfied with their service and want say big Thank You!

Great company to work with. Employees are efficient, knowledgeable, and a pleasure to work with. Great job. Thank you.

I was a successful custom home builder and remodeler for over 30 years. My last HVAC subcontractor retired so I contacted D & R to find someone willing to come out ASAP before the warm weather starts and add a little coolant to our AC system. Frank from D & R came out promptly and ahead of schedule. He was very thorough in checking on our older AC unit after I requested to have it recharged. He was very informative and respectful of our property. He was able to easily, efficiently and effectively complete a check on all our systems and add coolant. Looking forward to the day we're ready to have them back out for an entire equipment upgrade when the time comes. Thank you D & R and thank you to our tech Frank. Great Job! Matt C.

Danny came out and serviced my heating and AC. And he was very polite. He wore a mask because my mom has been through cancer treatment and has a compromised immune system. I would give him a 10. Thank you very much!

D&R were great to work with. Always on time or early. Very professional and clean throughout the process. Thank you all!

I came across D&R via an HVAC inspection/maintenance offer I purchased from Groupon. The D&R HVAC tech (Chris) was great! He was on time, courteous, neat, thorough, and took time to answer all of my inane questions. He identified one preventative maintenance item to consider. Still, he was not pushy in presenting that item, nor did I feel he was trying to push needless services or maintenance contracts. Given how reasonable and trustworthy Chris was, I opted to have them address that one item -- which he handled post haste. I was happy with the services performed by Chris (D&R) and would be quick to consider them for future HVAC repair or maintenance needs.